If you've ever spent 45 minutes on hold, waiting to tell someone about your temperamental wireless router (or perhaps worse still - been on the other end of the line), you probably need little convincing...
Vendor's auditing practices being called into question
Check out which articles grabbed the most attention this week
Security also top of mind when choosing providers, 451 Research finds
Daily tech news and analysis channel partners need to know now, including Lenovo's IoT investment, F-Secure's security report, HPE's shares and more