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ServiceNow Shake-Up: No One Saw This Coming

October 23, 2019

Former SAP CEO Bill McDermott to take over cloud service company as current chief takes helm at Nike

People across the technology industry – vendors, partners, and customers – let out a collective gasp last night when ServiceNow announced that CEO John Donahue is departing the company and being replaced by the former head of German software conglomerate SAP, Bill McDermott.