New partner portal enhances ease of doing business with 8×8
PartnerXchange from unified communications vendor 8×8 centralizes channel sales, support, and programmatic operations for partners across North America, Europe, and Asia-Pacific.
The Lowdown: Built to drive channel enablement, onboarding, and sales, PartnerXchange is packed with features and tools for streamlining partners’ interactions with 8×8. It also provides analytical insights into channel partner activities.
The Details: Partners get deal registration, sales, and marketing tools, real-time status updates on sales opportunities and support cases, access to training and certification, and self-serve administration capabilities. In addition, PartnerXchange offers faster and more flexible deal registration, instant partner registration, and the ability to initiate a Letter of Authorization.
Background: Under the leadership of John DeLozier, channel chief and vice president of channel strategy, 8×8 continues to invest in its channel program, touting the potential of its scalable SaaS cloud solutions to grant partners access to a $50 billion UCaaS market.
The Buzz: “We’re excited for the launch of 8×8’s PartnerXchange, which puts all of the information and tools we need to successfully sell 8×8 solutions at our fingertips,” said Karin Fields, CEO of MicroCorp, a value-added distributor of telecom and cloud services. “In today’s 24/7, always-on business environment, we can now compete more effectively in order to win deals and exceed customer expectations.”
“PartnerXchange enables us to drive efficiencies, while reducing friction, through automation and business management, making it easier and faster for our channel community to do business with us,” said 8×8’s DeLozier. “There are a host of real-time features with a specific focus on simplified processes and more robust information exchange. PartnerXchange provides a single management platform for visibility into channel partner activities and analytics, enabling us to have a continuous pulse on the business.”