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Zoho Enhances Cloud-Based CRM with Zia, an AI Analytics Assistant

Cloud-based CRM and business application provider Zoho is enhancing its suite of SMB and midmarket products with advanced analytics and AI capabilities

Zoho, the provider of cloud-based CRM and business management applications, is looking to take the mystery out of analytics by adding advanced reporting features that are enhanced by its new Zia artificial intelligence assistant. The enhancements to its Zoho CRM Plus suite will expand the value and benefit to SMB and midmarket users, as well as open new opportunities for partners.