NSS Labs Hits Back at FireEye 'Untruths'

  • Tweet  
  • LinkedIn  
  • Facebook  
  • Google plus  
  • Send to Kindle
  • Send to  

A war of words has erupted between FireEye and an independent testing house that questioned the vendor's ability to catch malware.

fight-pa

A war of words has erupted between FireEye Inc. and an independent testing house that questioned the vendor's ability to catch malware.

NSS Labs handed FireEye (NASDAQ:FEYE) a "caution rating" in its first ever comparative analysis of breach detection systems (BDS) after its box scored a "below average" security effectiveness rating of 94.5.

Related articles

All but one of the other vendors tested scored more than 98, with Fortinet Inc., Sourcefire Inc. and Trend Micro Inc. all scoring 99 or more.

NSS said its findings helps end users cut through the vendor marketing fluff in what is a "rapidly evolving" market.

In a forceful blog, FireEye product boss Manish Gupta moved immediately to discredit NSS Labs' findings, claiming its methodology was "severely flawed." The FireEye product the NSS used wasn't even fully functional, used an old version of its software and did not have access to its threat intelligence, Gupta said.

But this was like a red rag to a bull for NSS Labs, whose founder Bob Walder last night responded with an equally robust blog designed to address "a number of untruths and misdirections" in Gupta's missive.

Walder responded to Gupta's claims one by one, saying many were untrue, including that the product it tested was indeed a fully functional product installed and configured by FireEye engineers.

According to Gupta, FireEye insisted the only way to properly test was to run in a real environment, but that the NSS declined to change its testing methodology.

Walder, however, rejected this version of events. He claimed NSS Labs does use a live environment "with real PCs going to real, live malicious URLs." Walder confirmed FireEye did ask for it to change its methodology, but claimed this happened only after it saw the results, something the NSS "clearly cannot do."

"In the grand scheme of things, FireEye's results were not that bad," Walder said. "The real issue here is that FireEye now has credible competition in the BDS marketplace, and the data from this NSS test shows it."

Walder said it was rare for NSS to respond to criticism from vendors that have performed poorly in its tests, although a similar spat with WatchGuard Technologies Inc. erupted last year over its next-generation firewall report.

For more channel coverage from CRN UK, visit channelweb.co.uk/.

  • Tweet  
  • LinkedIn  
  • Facebook  
  • Google plus  
  • Send to Kindle
  • Send to  
More on Channel Business
seo-question

Lenovo: People don't know enough about our channel business

Vendor opens enterprise briefing center aimed at increasing customer engagement

Boxing glove

Fight IT commoditization with differentiation that matters - partner

Clients care more about money and efficiency than IT jargon, an MSP says

Concept image of data backup with life preserving floating on background of binary data

HP: Cloud data backup in top demand

Vendor recommends resellers ask the right questions for the right solutions

Social media

Marketing in the present with personality and posts - expert

Strategist talks importance of unique, human social media posts and web presence

Visitor comments
Add comments
blog comments powered by Disqus
In-depth
newspapers-and-glasses

Channelnomics' top five stories of the week

Check out which articles grabbed the most attention this week

jessica-m-225x300

Editor's voice: the week's channel chatter - 17 April 2015

What's been happening this week on Channelnomics?

Two people shaking hands

Symantec steals spotlight amid M&A mayhem

As tech and security boardrooms take on a distinctly Wall Street-like vibe, Symantec wrestles with restructuring decisions around Veritas and its own security assets

The words 'help wanted' spelled out on a keyboard

Help wanted: MSPs struggling to find good talent

Hiring the right engineers especially difficult, MSPs say