NSS Labs Hits Back at FireEye 'Untruths'

  • Tweet  
  • LinkedIn  
  • Facebook  
  • Google plus  
  • Send to Kindle
  • Send to  

A war of words has erupted between FireEye and an independent testing house that questioned the vendor's ability to catch malware.

fight-pa

A war of words has erupted between FireEye Inc. and an independent testing house that questioned the vendor's ability to catch malware.

NSS Labs handed FireEye (NASDAQ:FEYE) a "caution rating" in its first ever comparative analysis of breach detection systems (BDS) after its box scored a "below average" security effectiveness rating of 94.5.

Related articles

All but one of the other vendors tested scored more than 98, with Fortinet Inc., Sourcefire Inc. and Trend Micro Inc. all scoring 99 or more.

NSS said its findings helps end users cut through the vendor marketing fluff in what is a "rapidly evolving" market.

In a forceful blog, FireEye product boss Manish Gupta moved immediately to discredit NSS Labs' findings, claiming its methodology was "severely flawed." The FireEye product the NSS used wasn't even fully functional, used an old version of its software and did not have access to its threat intelligence, Gupta said.

But this was like a red rag to a bull for NSS Labs, whose founder Bob Walder last night responded with an equally robust blog designed to address "a number of untruths and misdirections" in Gupta's missive.

Walder responded to Gupta's claims one by one, saying many were untrue, including that the product it tested was indeed a fully functional product installed and configured by FireEye engineers.

According to Gupta, FireEye insisted the only way to properly test was to run in a real environment, but that the NSS declined to change its testing methodology.

Walder, however, rejected this version of events. He claimed NSS Labs does use a live environment "with real PCs going to real, live malicious URLs." Walder confirmed FireEye did ask for it to change its methodology, but claimed this happened only after it saw the results, something the NSS "clearly cannot do."

"In the grand scheme of things, FireEye's results were not that bad," Walder said. "The real issue here is that FireEye now has credible competition in the BDS marketplace, and the data from this NSS test shows it."

Walder said it was rare for NSS to respond to criticism from vendors that have performed poorly in its tests, although a similar spat with WatchGuard Technologies Inc. erupted last year over its next-generation firewall report.

For more channel coverage from CRN UK, visit channelweb.co.uk/.

  • Tweet  
  • LinkedIn  
  • Facebook  
  • Google plus  
  • Send to Kindle
  • Send to  
More on Channel Business
contract-drafting

RackWare signs up to NetApp partner program

Firm integrating technology with NetApp and IBM

data-quality

Value over volume, RackWare says of expanded channel partner program

Aim is to have the right coverage with close relationships, VP says

divorce-pa

The velvet divorce? Options and disruptions to come from HP split

News that Hewlett-Packard is breaking into two companies continues to reverberate through the channel. While the ultimate impact on HP partners and customers remains unclear, the new entities will have plenty of options for plying their futures

treasure-chest-with-gold-coins

Channel strikes gold selling to non-techies

Tech sales staff busy selling to business units as much as tech staff, according to Gartner

Visitor comments
Add comments
blog comments powered by Disqus
In-depth
steps55

Time to step up: vendors missing the mark on IoT

A new study by AVG Technologies finds that SMBs and MSPs see tremendous potential in the Internet of Things as a driver of business growth – provided IT vendors and solution providers step up their game

wael-aggan-cloudmask

Vendor Q&A Series: Wael Aggan, CloudMask

The latest vendor executive to sit in the Channelnomics hotseat is Wael Aggan, CEO of CloudMask

healthy-heart

Microsoft getting healthy, thanks to consumers

Is it time to take the software giant off the watch list of tech companies in distress, at least on the consumer side, asks Larry Walsh

John Murdock - Kaspersky Lab

Vendor Q&A Series: John Murdock, Kaspersky Lab

The latest executive to sit in the channelnomics hotseat is John Murdock, Vice President, Channel Sales, Kaspersky Lab North America