Avaya Virtualizes Aura to Expand UC Capabilities

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Avaya's latest efforts to expand upon its UC platform have lead it to virtualize its communication environment. Avaya Aura VE is a VMware ready platform that provides the all the benefits of Avaya's physical Aura platform into an extensible virtualized communication system for the SMB to the enterprise.

Avaya Inc. has released a virtualized version of its Aura unified communications (UC) platform, the Avaya Aura Virtualized Environment (Avaya Aura VE.) This new virtualized platform is built upon a new Avaya architecture, which is the first piece of a much larger effort as Avaya plans to build out its UC capabilities.

Aura as a virtualized platform is a logical progression. The flexibility of a virtualized environment can provide a consolidation of on-premise services, but more importantly, extensibility of service in both public and private cloud situations. Avaya is wasting no time capitalizing on that trend and Avaya attests not only will Aura VE expand its UC reach, but it will also help organizations "accelerate mobile collaboration applications."

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Avaya is not leading with a mobility angle, but the UC company does sugget that mobility is a natural progression for VE -- collaboration and communication across mobile platforms is what makes mobility a productive solution in the first place. Avaya Aura VE is VMware-based and Avaya has made no compromises from the physical version of Aura. Features include:

  • VMware vCenter Server tools integration for full spectrum diagnostics
  • Redundant SIP sessions to ensure no call is dropped
  • Open standards to expand UC capabilities without the need for proprietary equipment
  • Fast deployment of Avaya Aura applications into the workplace
  • Avaya call center elite integration for instant-on call centers

The complete Avaya Aura VE package also features Avaya Aura's communication manager, session manager, all-important presence services and application enablement capabilities to slipstream customized applications and processes into the UC platform.

Avaya is also positioning Avaya Aura VE as a complement to existing hardware deployments of Aura, especially for businesses that needed dedicated servers for specialized UC applications. Businesses that are new to Avaya UC can utilize the Avaya Collaboration Pods for Aura VE, which are pre-configured and packaged "all-in-one UC solutions for virtualized storage, computing and networking."

This solution, when combined with Avaya's October efforts to double-down on its Scopia certification strategy (both for the channel and the cloud), puts Avaya on track  to maintain its momentum into the next generation of cloud communication.

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