Level Platforms enhances its MDM offering for MSPs leveraging its RMM platform. With these new updates, MSPs will have access to new security, automation and management capabilities to streamline multiple customer environments.
MSPs looking to get a little oomph out of their MDM offerings will be happy to know that Level Platforms is expanding its ecosystem. Although the MDM platform initially launched in March, the company is hardly content with resting on its laurels. Instead, it's focusing on delivering more enhanced security to the MDM world.
For MSPs providing remote management services, security capabilities' expansion is not only a real differentiator, it can make or break a platform's worth. For Level Platforms, the key change is applying a new and integrated layer of security to address "administrator concerns" when it comes to private company information that floats around from phone to tablets. Thus, the new MDM capabilities include end-client monitoring and management for "all major smartphones and tablets" accessible from a singular MDM dashboard familiar to Level Platform MSPs.
Of course, the solution already provides the standard range of security and asset management capabilities, but the more detailed security features include the following:
- New 'Lost' Designation: If a device is lost/stolen or powers off, the MDM console will alert an MSP when the device is reactivated, allowing for a complete wipe of the device as soon as it's powered back on.
- Android Security: Although most Android malware concerns are classified as FUD, Android phones will now be layered with device-specific capabilities and passcode policies that ensure a more secure environment. Android phones now have expanded e-mail configuration capabilities, which should help MSPs and IT admins set more robust rules.
There's a few new managment perks as well, including the ability to manage groups of mobile devices in customer-specific clusters, which should allow a more streamlined way to deal with an onslaught of devices across a wide range of customer types. Level Platforms is also promising a considerable amount of provisioning and connectivity automation to make MDM both more granular and more hands-off. It's a worthy endeavor, especially since there are so many individual facets of MDM.
It's a smart time to take the issue of MDM and security so seriously; the trend is picking up steam. Although stand-alone MDM offerings exist, more MSPs leveraging RMM portfolios find it necessary to offer MDM services. If Level Platforms can capitalize on that demand, it could propel the MDM/RMM trend into a near standard.
The entire solution is out now, but if you need a closer look, Level Platforms has a PDF explaining the more intricate details.